Support
Need help? Email us at: inmysoberera@gmail.com
Frequently Asked Questions
How do I reset my streak?
Go to Settings > Reset Streak. Remember, relapse is part of recovery. Every day is a new opportunity to start fresh.
How do I manage notifications?
Navigate to Settings > Notifications to customize your daily check-ins, milestone alerts, and friend notifications.
How do I add friends to my squad?
Tap the Squad tab > Add Friends > Share your unique code or scan theirs. Building a support network is key to success.
Is this app a replacement for medical treatment?
No. Sober Era is a lifestyle tracking tool, not medical treatment. Always consult healthcare professionals for medical advice about addiction and recovery.
How do I cancel my subscription?
Subscriptions are managed through the App Store or Google Play. Go to your device's subscription settings to cancel.
How do I delete my account?
Go to Settings > Delete Account. This will permanently remove your profile, streak data, and squad connections. Note: Subscriptions must be cancelled separately.
What substances can I track?
Currently you can track sobriety from alcohol, cocaine, cigarettes, vaping, and weed. You can change your selection anytime in Settings.
Where can I find professional help?
The app includes crisis resources for US, UK, EU, and Canada. In the US, call 988 for the Suicide & Crisis Lifeline or 1-800-662-HELP for SAMHSA's substance abuse helpline.
Privacy Policy
View Full Privacy Policy
Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this application ("App"), you agree to the practices described below.
Information We Collect
Account Information: Email, username, and profile data.
Usage Data: Streak progress, milestones, and app interaction data.
Subscription Data: Purchase receipts and subscription status from the App Store/Google Play.
Device Information: Device type, operating system, and app version.
How We Use Your Information
We use the information we collect to:
- Provide sobriety tracking and motivational services
- Process and manage subscriptions
- Send notifications and reminders
- Improve app functionality and user experience
- Provide customer support and respond to inquiries
Data Security
We use industry-standard security measures to protect your information. Data is encrypted both in transit and at rest. While we strive to safeguard your information, no system is completely secure.
Sharing of Information
We do not sell your personal information. We may share limited data only in the following cases:
- With service providers that help operate the App (e.g., payment processors)
- When required by law or legal process
- To protect the safety, rights, or property of our users or the public
Your Choices
You may update your account information in the profile settings.
You may cancel your subscription at any time through the App Store/Google Play.
You may request account deletion by contacting us through the App's support section.
Children's Privacy
This App is not intended for use by anyone under the age of 18. We do not knowingly collect information from individuals under this age.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the App, with the "Last updated" date revised accordingly.
Last updated: August 21, 2025
Terms & Conditions
View Full Terms & Conditions
Acceptance of Terms
By downloading or using this application ("App"), you agree to be bound by these Terms and Conditions. We may update these Terms at any time, and continued use of the App constitutes acceptance of any changes.
Medical Disclaimer
This App is intended for informational and motivational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare professionals with any questions you may have regarding your health or medical condition.
Health & Recovery Disclaimer
The recovery indices provided within this application (including Brain Function, Liver Health, and related metrics) are for informational and educational purposes only. These values are estimated using simplified mathematical models derived from trends reported in published clinical studies. They are not individualized health assessments, diagnostic tools, or medical advice. Actual recovery patterns vary widely between individuals. Users should not rely on these indices to make medical decisions and should consult a qualified healthcare professional for evaluation, testing, or treatment.
User Eligibility
You must be at least 18 years old to use this App. By using the App, you represent that you meet this requirement.
User Responsibilities
You agree not to misuse, modify, or attempt to disrupt the App or its services.
You are responsible for maintaining the confidentiality of your account information.
Subscriptions & Payments
Some features of the App require a paid subscription.
Subscriptions renew automatically unless canceled through the App Store/Google Play before the renewal date.
Free trials, if offered, will automatically convert to a paid subscription unless canceled before the trial ends.
Refunds are managed directly through the App Store/Google Play and subject to their policies.
Privacy & Data
Your privacy is important to us. We collect only the information necessary to provide and improve the App's features. For details, please refer to our Privacy Policy, which is incorporated by reference into these Terms.
Limitation of Liability
To the maximum extent permitted by law, we are not liable for any damages, losses, or consequences arising from your use of or inability to use this App. Use of the App is at your own risk.
Termination
We may suspend or terminate your access to the App at any time, without notice, if you violate these Terms or misuse the App.
Governing Law
These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions.
Last updated: September 5, 2025